SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of New Era Hit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely love my bling bling add-on for the console! I’ve owned it now for a few months and have had no major issues at all! Finally after nearly 5 months, only 3 smaller stones have fallen off and trust me, I rest my arm or my passenger rests their arm on it and even my baby niece tries to rip off stones but nothing. That right there is an amazing product and I definitely recommend it!!!
PERFECT!!! Just slightly loose on my older model car, but nothing I can't adjust. High-quality material. SUPER Bling! Soft as a pillow & I know because I had to lean across it to grab my purse...and WOW!!!!!!!!!! I am DEFINITELY purchasing more from this store!!!
The bling sparkle is absolutely fantastic. I have a Jeep Cherokee and it's a little short, but the sparkle makes up for it. When the sun or any light hits it, the sparkle factor is fabulous. If you love bling & sparkle get this for your vehicle.
I absolutely light up everytime I get in my ride now and see all the pretty colors shining everywhere. Don't worry folks, I'm looking at the road. But with colorful light shining all around me!!
This product is supposed to be oversized and fit a 2019 Kia Sedona, but it’s not wide enough. I have a puppy that travels with me and as long as her paws do not slip it works fine for the top just not sides.
My girlfriend loves all the blingy stuff in her car and this was something she had to have. Came fast, installed in seconds and it definitely adds bling. She’s happy.
Love it! It fits perfectly in my car and it adds that sparkle that I love. I thought it would be uncomfortable, but it's actually not. I would recommend it.
Easy-to-use, OMG the bling is freaking amazing, I'm very stunned.. speechless like I look like a million dollars, I know u gon let me shine!!! Beautiful 😍 👌 ❤
I absolutely love this bling addition to all that I already have! It’s so stylish. If you’re into bling I totally recommend it!!!
Super cute, but runs smaller than the advertised picture (in my opinion)
This was just some extra shine for my sorento. Its quality is great and durability is strong. Fits my console perfectly
This cover is absolutely gorgeous. Very well made, doesn't feel cheap and so luxurious. Obsessed
I was afraid it wouldn't fit because my Jeep is older (2001) but it fit quite well. It's so pretty and sparkles.
There's not one thing I did not like about it as it is absolutely beautiful and it is so gorgeous!
I love my cover, it stays on and it gives my truck extra bling!!!!! Will be ordering more
Very nice. Matched the other bling that I bought for my car..
Installed this and it looks really good. Stays in place also.
Great product for the price. Good quality and looks great.
These are so pretty and blingy. Very easy to put on.
I was a little scared to buy this due to the fact that there were no reviews. I am really big on reading others reviews before actually purchasing but I thought "What the heck" it's not like I cant return it. I'M SO GLAD I BOUGHT THIS!!! I never knew I needed this extra bling in my life until it arrived. I just bought a brand new Chrysler and it's all black, I wanted to add a girly touch and this cover provided me with more than that! It's a whole vibe! Great quality and sparkle.